FAQS
SHIPPING & DELIVERY
How long does it take before my order gets shipped?
We are aiming to have your order dispatched from our facility within hours. However, please bear with us in case we are spending extra time checking / perfecting your items, particularly during the peak season around end of the year. This does not include weekends or holidays.
Furthermore, there will be chances that the item that you ordered may run out of stock, though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.
How much is the shipping cost?
The shipping cost will be listed during the check out process and it depends on which shipping method you select.
What is the delivery time of Standard Shipping?
The estimated delivery time displayed on the checkout page includes the preparation time to dispatch and also the shipping time altogether. The delivery time will vary a lot from country to country.
Delivery time is not guaranteed for Standard Shipping as there are lot of factor affecting its speed and thus we would suggest Express Shipping if there is a date that you would like to meet. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delays in the delivery.